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Case Study One

Title
Major Financial Firm Closes Trades Faster with inTouch

Client
Brown Brothers Harriman & Co. is the oldest and largest partnership bank in America. When building a new mission critical trading network on a very aggressive schedule, Brown Brothers sought a consulting company with matching values: a total commitment to excellence and customer service. Brown Brothers chose inTouch.

Problem
The client wanted to support settling trades within one day (T+1) while still supporting banking partners doing manual paper trades.

In the near future, the U.S. financial industry will be required to settle trades within one day (T+1). This requires total automation of the settlement process by all parties. Each firm is implementing this on its own schedule. Companies that complete the transition early face backward compatibility problems processing settlements with companies still using manual processes. The result is delayed transactions and increased costs.

Solution
inTouch implemented computerized transmission, conversion, and routing of faxed trades and confirmations.

Benefits
The client can now process all trades straight through (fully automated) without disrupting the existing workflow at external partners. Although the client’s settlement partners continue to use their paper fax processes, the documents are converted within our client’s network into transaction messages and are treated as standardized electronic transactions routed for normal straight through processing. Acknowledgements and confirmations are similarly returned via fax. All faxed documents can be archived and indexed to their relevant transactions.

The system lowers the client’s cost per transaction, provides superior order matching, and greatly reduces the number of repairs.

Details
inTouch combined multiple technologies to achieve the necessary level of performance, scalability and expandability. The combined technologies include industry standard Extensible Markup Language (XML), IBM Websphere MQ Series inter-application messaging and high-volume fax processing technology. inTouch assisted the client with API specification, coding, debugging and integration into the core transaction processing system and performed test plan development, implementation and production rollout. The current system is capable of processing over 2700 pages of faxed transactions per hour and can be readily expanded tenfold (10x) or greater.

 

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